RSMUS.comWhat to Consider When Selecting the Right Mobile Scanner
In advanced warehouse environments, rugged mobile devices play a vital role—especially when paired with Microsoft Dynamics 365 Finance & Supply Chain Management (D365 F&SC). These tools support barcode scanning, inventory movement, and order picking across warehouse operations.
However, selecting the right device involves more than comparing hardware specifications. Organizations must first understand their workflows, operating environments, and daily operational challenges. Evaluate how each device connects, how workers interact with it, how effectively it scans barcodes, and how well it performs in demanding conditions.
With a clear understanding of these factors, organizations can focus on the features that matter most and select a mobile device that aligns with operational needs.
Connectivity
Start by considering where and how workers will use the device. Will it remain inside a facility connected to Wi-Fi, or must it operate in outdoor yards or across remote sites?
Some devices rely solely on Wi-Fi, while others support cellular connectivity for real-time access outside the warehouse. If drivers, yard workers, or mobile supervisors need access to systems beyond the facility, cellular connectivity becomes essential.
Input Method
How workers interact with mobile devices significantly impacts efficiency.
Touchscreen interfaces work well for workflows centered on scanning and simple menu navigation. Because they resemble smartphone interfaces, many workers find them intuitive and easy to learn.
However, operations that require frequent data entry—such as entering quantities, item numbers, or location codes—often benefit from physical keypads. Keypads enable faster and more accurate input, especially when workers wear gloves. Devices that offer numeric or full alphanumeric keypads provide additional flexibility for data-heavy workflows.
Scanning Needs
Every warehouse operation has unique scanning requirements.
Some workflows require close-range scanning, such as reading barcodes on boxes, totes, or shelves just a few feet away. Other environments—such as forklift operations or high-rack warehouses—require long-range scanning capabilities. In these scenarios, devices must accurately read barcodes from distances of 20 feet or more.
Understanding typical scanning distances helps determine whether a standard or extended-range imager is necessary. Choosing the right scanning capability improves accuracy and helps workers maintain productivity.
Ruggedness and Environmental Conditions
While most rugged mobile devices handle drops, dust, and moisture, durability levels vary significantly.
Consider how demanding your environment is. Will devices operate in cold storage? Will they move between temperature zones? Could they fall from forklifts or ladders?
Key specifications to evaluate include:
- Temperature tolerance
- Drop resistance
- IP sealing against dust and moisture
- Glove-compatible screens
Devices used in refrigerated environments or outdoor conditions often require stronger sealing and wider operating temperature ranges. Outdoor use may also require sunlight-readable displays to maintain visibility.
Operating System and Long-Term Support
Hardware durability is only part of the equation. Long-term software support is equally important.
For organizations running D365 F&SC Warehouse Management, selecting devices with current Android versions ensures compatibility with the Dynamics 365 mobile application and future system updates.
Before selecting a device, consider:
- The Android OS version currently installed
- Whether the OS still receives security updates
- The manufacturer’s upgrade roadmap
Devices with modern Android versions and long-term support offer stronger security, improved app compatibility, and better long-term reliability. In contrast, outdated systems can expose operations to security risks and operational inefficiencies.
Workflow Fit and Accessories
Device selection should extend beyond the hardware itself. Consider how the device integrates into daily workflows.
For example:
- Will the device mount on a forklift?
- Would a wearable scanner improve picking speed?
- Are swappable batteries needed for multi-shift operations?
Accessories such as charging cradles, trigger handles, holsters, and wearable scanners can significantly improve usability. Selecting the right accessories helps tailor devices to specific tasks while improving worker comfort and productivity.
Summary
Selecting the right mobile device begins with understanding the real-world needs of your operation. Consider how workers perform their tasks, where devices will operate, and what level of durability and connectivity is required.
Key factors include:
- Scanning range
- Data entry preferences
- Device connectivity
- Environmental durability
- Operating system support
Whether operations occur indoors, outdoors, in cold storage, or across multiple shifts, aligning device capabilities with operational realities ensures smoother deployment, stronger long-term performance, and higher user satisfaction.
The comparison table below provides a quick reference to several mobile devices currently available on the market, helping organizations evaluate potential solutions and identify the best fit.
Supporting Your D365 and Mobile Device Strategy
Need help selecting the right mobile device or optimizing your D365 F&SC warehouse environment?
RSM brings extensive experience in mobile solutions and Microsoft Dynamics 365 implementations. Our team can help you select the right hardware, align it with your warehouse workflows, and ensure a smooth deployment.
Contact us to explore how the right combination of technology and strategy can streamline your warehouse operations.
Gavin Kerr
Gavin Kerr is an Associate in RSM's Business Applications practice, specializing in Microsoft Dynamics 365 Finance and Operations. Bringing a detail-oriented approach and a passion for solving complex challenges, he partners with clients to design and deliver scalable solutions that drive meaningful results. Gavin works closely with food and beverage organizations, applying his expertise in ERP systems and business process improvement to streamline operations and boost efficiency. Committed to helping clients get the most out of their technology investments, he is focused on enabling long-term success through practical, high-impact solutions.
