Regulatory Compliance & IT: Bridging the Gap for the Life Sciences

By - May 20, 2025

Managed Service Providers (MSPs) are no longer just used for IT troubleshooting or infrastructure caretakers. They’ve become strategic partners, helping businesses navigate complex architecture environments, especially in highly regulated industries like life sciences. As compliance demands grow more intricate, modern MSPs are stepping up—offering not just technical support, but also compliance-driven solutions that align with industry standards and regulatory frameworks. 

This shift is not just a trend—it’s a necessity. RSM’s GxSuite is a prime example of how MSPs are transforming to meet the moment. 

Why Regulatory Compliance Is Now an MSP Priority

Traditionally, regulatory compliance was the domain of legal and quality assurance teams. But with the increasing digitization of business operations, compliance is now deeply intertwined with IT infrastructure. Data privacy laws (like GDPR and HIPAA), FDA regulations (such as 21 CFR Part 11), and cybersecurity mandates require robust, secure, and auditable systems. 

For life sciences companies, the stakes are even higher. With the management of sensitive clinical data, it’s critical to ensure traceability in research and development and maintain strict documentation for audits and approvals. A single compliance misstep can delay product launches, incur hefty fines, or damage reputations. 

Modern MSPs are uniquely positioned to bridge the gap between IT and compliance. By embedding regulatory expertise into their service offerings, MSPs can help businesses stay ahead of evolving requirements while maintaining operational efficiency. 

Enter GxSuite: RSM’s Compliance-First MSP Solution for Life Sciences 

RSM’s GxSuite is a comprehensive platform designed specifically for the life sciences sector. It goes beyond traditional IT services by integrating compliance, security, and performance optimization into a suite of scalable solutions. GxSuite is composed of four core elements—GxNET, LabNET, GxCloud, and GxShare—each tailored to address specific regulatory and operational challenges. 

Let’s explore how each component supports regulatory compliance: 

  1. GxNET: The Foundation for Secure & Compliant Infrastructure 
    • GxNET provides the secure, high-performance data network backbone that life sciences companies need. It’s built with compliance in mind, ensuring that data transfer and storage meet industry standards for integrity, confidentiality, and availability. 
    • GxNET supports audit and inspection-ready infrastructure with integrated monitoring and logging, helping companies meet FDA and ISO requirements for data traceability and system validation. Additionally, it enables rapid scaling without compromising on security or compliance, which is crucial during clinical trials or product launches. 
  2. LabNET: Precision Connectivity for Laboratory Environments 
    • LabNET is tailored for the unique needs of life sciences laboratories, where data from IoT and IoMT (Internet of Medical Things) devices must be transmitted securely and reliably. 
    • LabNET also includes advanced threat detection and bandwidth controls, ensuring that lab data is protected and accessible only to authorized personnel—key for maintaining GxP (Good Practice) compliance while ensuring uninterrupted lab operations and data integrity. 
  3.  GxCloud: Cloud Solutions with Built-In Compliance 
    • GxCloud leverages AWS to deliver scalable, secure cloud environments optimized for life sciences workloads. It includes pre-configured templates and controls aligned with industry regulations.
    • GxCloud supports validated environments and electronic records management in accordance with 21 CFR Part 11, HIPAA, and other standards. By enabling faster deployment of compliant applications and data environments, GxCloud accelerates innovation, reducing time to market.  
  4.  GxShare: Secure External Collaboration 
    • Collaboration is critical in life sciences, whether with CROs, CMOs, or regulatory bodies. GxShare facilitates secure data sharing with external partners while maintaining strict access controls.
    • GxShare ensures that shared data is encrypted, tracked, and governed, supporting compliance with data privacy and integrity regulations. This allows organizations to streamline collaboration workflows, reducing administrative overhead and improving productivity across distributed teams. 

Why This Matters for Life Sciences Companies

The life sciences industry is under constant pressure to innovate quickly while maintaining rigorous compliance. Traditional IT solutions often fall short in addressing the nuanced needs of this sector. That’s where MSPs like RSM, with domain-specific platforms like GxSuite, make a difference. 

By integrating compliance into the core of IT services, GxSuite empowers life sciences companies to: 

  • Accelerate R&D without compromising on data integrity 
  • Reduce compliance risk through proactive monitoring and validation 
  • Improve operational efficiency with tailored, scalable infrastructure 
  • Enhance collaboration while maintaining data security and privacy 

The Future of MSPs Is Compliance-Driven

As regulatory landscapes grow more complex, the role of MSPs must evolve. RSM’s GxSuite exemplifies our team’s commitment to helping life sciences companies not just survive but thrive in a highly regulated environment. 

Whether you’re a biotech startup preparing for clinical trials or a mature pharmaceutical firm scaling globally, GxSuite offers the tools, expertise, and infrastructure to support your compliance journey every step of the way. 

Explore how GxSuite can transform your compliance strategy and IT operations at RSM’s Advanced IT for Life Sciences page. For any other questions or inquiries, reach out to Keith DePhillips (keith.dephillips@rsmus.com).

Keith leads the Northeast managed services and national life sciences practices. He leverages over 20 years of combined industry, business, operations, and IT experience to help drive teams and ensure client expectations are being exceeded. In addition to leading successful delivery teams, Keith works closely with RSM’s life sciences clients providing strategic advisory services supporting their business goals in IT operations and support, cloud computing and bioinformatics, compliance and regulatory support (GxP, 21 CFR Part 11), cybersecurity and security awareness training, and more.

Contact our team to learn more!

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