RSMUS.comAs government agencies work to meet the growing demands of Medicaid and Health and Human Services (HHS) programs, the release of the CMS Access Rule marks a significant shift. The rule aims to reduce barriers for Medicaid beneficiaries accessing Home and Community-Based Services (HCBS) by adding new requirements around timeliness, person-centered planning, incident management, and payment adequacy. To stay ahead of these regulatory changes, agencies must embrace digital transformation that improves both service delivery and oversight.
The Complexity of Managing HHS Programs
Managing HHS programs across multiple agencies is no small task. Traditional systems—often built around manual workflows, siloed data, and outdated tools—lead to inefficiencies, duplication of effort, and delayed services. These limitations make it increasingly difficult for agencies to keep up with evolving CMS expectations and maintain a high standard of care.
That’s why RSM developed the HHS Case Management Accelerator, a modern platform built on Microsoft Dynamics 365 that simplifies and centralizes service delivery.
How RSM’s Case Management Accelerator Transforms Service Delivery
The RSM HHS Case Management Accelerator is built specifically for government agencies and offers a unified solution to streamline workflows, improve visibility, and foster collaboration across departments.
Key Benefits for Agencies and Stakeholders
- Streamlined Processing– Automates intake, approvals, and disbursements, significantly reducing administrative overhead.
- Improved Collaboration– Facilitates coordination between state and local agencies, eliminating duplication and delays.
- Real-Time Insights– Gives case managers and administrators instant visibility into case statuses, service authorizations, and outcome tracking.
- Comprehensive Program Support– Supports a range of services, including mental health, developmental disabilities, vocational rehabilitation, and employment programs.
- Centralized Data Storage– Provides secure, shared access to case information, improving both decision-making and compliance.
Designed for Public Sector Efficiency
The Case Management Accelerator is purpose-built to serve the needs of various HHS stakeholders:
- State and Local Governments: Achieve transparency and efficiency in operations.
- Case Managers & Administrators: Access accurate, up-to-date information for better service planning and oversight.
- Individuals & Families: Receive services faster and more reliably, when they need them most.
As agencies work to comply with the CMS Access Rule and modernize their systems, the RSM HHS Case Management Accelerator provides a powerful, scalable solution designed for the unique needs of the public sector. It brings together technology, compliance, and person-centered thinking to help agencies deliver more effective, efficient, and transparent services.
Ready to enhance efficiency, modernize your case management system, and help ensure compliance with complex regulations? Contact us today to learn how RSM can help you navigate these changes with confidence.
And don’t miss our upcoming webinar, where we’ll dive deeper into how our Case Management Accelerator supports CMS Access Rule compliance—details coming soon!
