RSMUS.comRSM understands that states are often tasked with doing more with less while navigating complex challenges in delivering critical services. As states work to comply with the Centers for Medicare & Medicaid Services (CMS) Access Rule, digital transformation is essential—especially when it comes to accessing reliable data, enhancing transparency, and ensuring compliance with new mandates.
A Legacy of Partnership and Expertise
RSM has been a Microsoft Partner since 1984 and is currently the third-largest U.S. reseller of Microsoft Dynamics products. Our extensive experience with Microsoft technologies, dating back to Version 1.0 of Microsoft Dynamics, has allowed us to build comprehensive solutions that address the evolving needs of Health and Human Services (HHS) agencies.
As a Gold Certified Partner of Microsoft Dynamics Business Solutions, RSM has demonstrated exceptional expertise and maintains a close working relationship with Microsoft. This designation places us among the top 1% of Microsoft Dynamics Partners in the United States, underscoring our ability to deliver reliable, CMS-compliant solutions that streamline processes and improve service delivery for public sector clients.
Bringing Person-Centered Planning to the Forefront
Person-centered planning is a key component of the CMS Access Rule, especially for Medicaid Home and Community-Based Services (HCBS) programs. RSM’s Case Management Accelerator (CM Accelerator), powered by Microsoft Dynamics 365, is designed to meet this requirement by providing real-time insights and ensuring transparency in service delivery.
The CM Accelerator empowers agencies to:
- Help Ensure Compliance with CMS Requirements – Confidently demonstrate person-centered planning and other key mandates.
- Streamline Case Management– Reduce manual, paper-based processes by integrating data across multiple agencies.
- Improve Oversight and Accountability– Leverage real-time dashboards and reporting to enhance decision-making.
Modernizing Workflows for Efficiency and Transparency
The CM Accelerator transforms case management by integrating multiple agencies, processes, and data systems into a unified platform, ensuring faster, more coordinated, and transparent service delivery. States that adopt the CM Accelerator experience:
- Greater Efficiency– Automate routine processes, freeing up valuable administrative time.
- Improved Data Access– Enable administrators to monitor service quality and compliance in real time.
- Enhanced Oversight– Gain immediate access to accurate reports, ensuring accountability in service provision.
With real-time access to reliable data, state administrators can proactively manage services, respond to emerging challenges, and ensure compliance with CMS regulations—freeing them from manual processes and increasing their capacity to focus on strategic initiatives.
Navigating the Certification and Funding Process
Implementing these solutions comes with its own set of challenges, particularly when it comes to funding and compliance. Fortunately, CMS offers funding assistance through the Design, Development, or Installation (DDI) matching process. To secure this funding, states must ensure that their systems comply with federal Medicaid requirements and meet certification standards.
RSM has extensive experience navigating the DDI certification process, helping states obtain funding while ensuring their systems align with federal guidelines. Our expertise enables us to guide agencies through this process efficiently, minimizing delays and ensuring successful implementation.
Empowering Agencies with Modern Solutions
RSM’s Case Management Accelerator provides HHS agencies with a powerful tool to enhance service delivery, ensure compliance, and improve oversight. Our long-standing partnership with Microsoft and expertise in HHS allow us to deliver modern, integrated solutions that meet evolving regulatory requirements with confidence. By leveraging technology to drive efficiency and transparency, we empower agencies to deliver high-quality services that put person-centered care at the forefront.
Ready to modernize your case management system and streamline compliance? Contact us today to learn how RSM’s Case Management Accelerator can help your agency succeed.
Don’t miss our upcoming webinar, where we’ll explore how RSM’s Case Management Accelerator can help your agency meet CMS compliance with confidence—available April 29th!
