RSMUS.comIt has never been easier to take your business to the next level, by optimizing your omni-channel efforts, with the recent release of NetSuite V. 2015.2. NetSuite SuiteCommerce allows you to communicate with your customers through every step of the sales life cycle and through every channel–online, mobile, and store front. Enabling employees to get a 360° view of the customer in real-time and providing customers with a cohesive user experience, in which they can order, transact, and pick-up across all channels.
With the newest edition to the NetSuite family, SuiteCommerce InStore gives employees the ability to engage the customer anywhere in the store through an easy to use touch tablet. Employees will be able to perform point of sale transactions such as returns, exchanges, and purchases with the touch of a button. Customer information (loyalty points, account activity, average time between transactions, saved cart/wish list items, etc.) can be looked up at any time in the sales process to better serve the customer. Additionally, real-time product/location availability can be seen across the entire enterprise.
Furthermore, NetSuite has made it easy to create custom websites tailor made for your business. With full access and ownership over the source code, your website will be easy to navigate and maintain as your product lines change and grow with increases in demand. If you aren’t comfortable with coding, it’s OKAY! Users can edit and manage the website without writing a single line of code–by modifying and adding content right on the page or dragging and dropping website components. In addition, you can insure that your website will look and feel unified across computer, mobile, and tablet devices.
These two powerful tools are just the beginning of what SuiteCommerce has to offer. If your business is interested in an innovative, connected, and strategic approach to e-commerce using NetSuite, don’t hesitate to explore your options and seek out the knowledge of RSM’s NetSuite professionals by contacting us at erp@rsmus.com or call 855.437.7202.
By: Alexis Wong – Minnesota NetSuite Solution Provider
