RSMUS.comHere’s what we heard, what it means for your business, and how you can start preparing your NetSuite environment for what’s next. For a deeper look at building the right foundation, explore our webcast, Modernizing your NetSuite ecosystem: Building the foundation for what’s next.
Four takeaways
- The “Autonomous Suite” is the new north star. NetSuite described an ERP that understands business goals, anticipates what needs attention, and coordinates work across people and AI agents. Three new capabilities support that vision:
- AI Workspaces pull a process into one place. The first is an Autonomous Close workspace aimed at a zero-day close.
- AI Portlets build dashboards and charts from plain-language requests, so the information you need is readily available upon login.
- NetSuite Data Intelligence is the new name for NetSuite Analytics Warehouse. It adds conversational analysis and deeper insights through Ask Oracle agents.
- Industry expertise is now packaged as AI. SuiteSkills is a library of more than 45 skills, and they produce consistent results whether you use them in NetSuite or in Claude and ChatGPT through the AI Connector Service. Industry SuiteAgents for SaaS and technology, product and construction businesses are available now, and agents for services, healthcare and nonprofits are planned.
- AI is changing how NetSuite gets implemented. SuiteExpress is NetSuite’s new AI-powered implementation toolset and methodology. It speeds up data migration, requirements capture, configuration and workflow validation. It also learns how your business works by drawing on your meeting notes, documents, spreadsheets and data from other systems. The first release is for software companies in the US and Canada.
- Control is the whole point. AI runs under the same roles, permissions and approval workflows as your users. System notes record whether a person or an agent made a change, and administrators can switch any agent off. In practice, that means your role design is now your AI design.
What’s real today
Not everything shown on stage has shipped:
| Available now (where NetSuite Next is live) | Planned or coming soon |
| SuiteSkills, AI Portlets, AI Workspaces, select industry SuiteAgents | SuiteAgent Studio, SuiteFlow Agent, SuiteAgent Management Workspace |
| NetSuite AI Connector Service for Claude, ChatGPT and more | Ask Oracle Connectors, Ask Oracle Predictions |
| SuiteExpress (SaaS and tech, US and Canada) | Services, healthcare and nonprofit SuiteAgents |
NetSuite Next is also expanding beyond North America. It’s rolling out in the UK now, with Spain, Sweden and the Benelux countries following in early 2027. And you don’t need a big-bang switch: you can turn on Ask Oracle or NetSuite Next by role or user, without a reimplementation.
One more thing to plan for: the platform deadlines haven’t changed. In release 2028.2, SOAP web services will be removed and existing SOAP integrations will stop working.
How RSM can help
RSM is the largest global NetSuite partner, with 2,000+ clients served since 2004 and 12 Worldwide Solution Provider Partner of the Year awards. Here’s where we can help:
- Readiness: Our AI-enabled tools evaluate your configurations, data structures and friction points, so your roles and data are ready before you turn on agents. Our AI Readiness and Health Check Assessment tool was presented this year at SuiteWorld.
- Industry fit: We pair deep industry specialization with technical depth to pick and pilot the right agents and skills.
- Faster implementations: As NetSuite brings AI into implementation, our industry teams are already using AI tools to shorten time to value for new customers.
- Modernization: We’ve developed a tool that evaluates your SuiteScripts to help prepare for the SuiteScript 1.0 deprecation. Then, we update your integrations and code so your AI roadmap isn’t held back by legacy scripts.
Ready to put these ideas to work? Attend our latest webcast, Modernizing your NetSuite ecosystem: Building the foundation for what’s next. Our team will explain how to modernize your NetSuite environment, apply the SuiteWorld takeaways, and prepare for NetSuite Next and AI-driven capabilities, including how RSM’s NetSuite Health Check uncovers opportunities to optimize. Register today!
Connect with RSM’s NetSuite team
