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About Kevin Barrett

Experienced Dynamics 365 CE consultant with a demonstrated history of successful Customer Service and Field Service implementations. Primarily focused in the Consumer Packaged Goods industry.

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Conversational AI in Retail: Microsoft Copilot as the New Sales Assistant

- June 10, 2025

Meeting the Modern Retail Customer Where They Are Today’s retail shoppers want more than just products—they expect instant answers, personalized...

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