Author Archives for Lou Bialon-Crane

About Lou Bialon-Crane

Lou is a 16x certified Salesforce architect who provides Salesforce consulting services to public and nonprofit organizations. He has a background in nonprofit operations.

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How Nonprofits Can Stay Secure on Salesforce

- September 29, 2025

Earlier this year, there were reported cases of malicious attempts to access Salesforce instances through compromised connected apps. As digital...

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How to Use AI to Enhance Fundraising with Salesforce Nonprofit Cloud

- September 25, 2025

Due to evolving economic conditions and changes in government funding, fundraising has become a significant challenge for nonprofit organizations. As...

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Harnessing AI to Overcome Nonprofit Challenges Ethically

- September 24, 2025

Nonprofits are increasingly leveraging artificial intelligence (AI) to overcome challenges and enhance their operations and improve service delivery to their...

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3 Challenges of Nonprofit Case Management and How Technology Can Solve Them

- August 27, 2025

Nonprofit case management is a collaborative process to assess, plan, implement, and monitor services. This complex process is not without...

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Make the move from foundationConnect to Salesforce Nonprofit Cloud for Grantmaking with RSM

- July 17, 2025

Salesforce is retiring foundationConnect, and now is the time for grantmakers to migrate to Salesforce Nonprofit Cloud for Grantmaking—a more...

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Salesforce Person Accounts Overview

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Salesforce Person Accounts Overview

- April 20, 2023

If you’ve been following the Salesforce Nonprofit Cloud news (Nonprofit Cloud), you know one of the significant changes between Nonprofit...

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