RSMUS.comGovernment agencies face an ever-changing landscape of complex regulatory requirements, particularly within Medicaid and Health and Human Services (HHS) programs. The CMS Access Rule introduces critical mandates aimed at enhancing service delivery, beneficiary protections, and transparency—making digital transformation a necessity for compliance.
The Growing Challenges of Compliance
A recent survey by the National Association of State Directors of Developmental Disabilities Services (NASDDDS) highlights a key challenge: many state directors do not feel prepared to implement a grievance system, a core requirement that must be operational and reportable to CMS by July 2026. Respondents noted that building a compliant grievance system requires significant time and resources, creating additional hurdles for states striving to meet the upcoming deadline.
Beyond grievance systems, the survey also found that states anticipate the need to build, change, or enhance their current data systems to meet new reporting mandates. More than half of respondents expect to require new solutions for:
- Grievance systems
- Incident management systems
- Quality measure reporting systems
A Ready-to-Go Solution: RSM’s Case Management Accelerator
With a long history of supporting states in meeting federal requirements, RSM has developed the Case Management Accelerator, a Microsoft Dynamics 365-powered solution designed to help agencies streamline case management, improve collaboration, and ensure CMS compliance.
Through our One Microsoft approach, RSM delivers a solution that is:
- CMS Compliant – Designed to meet the evolving requirements of the Access Rule
- Efficient & Scalable – Built to modernize workflows and improve service delivery
- Transparent & Accountable – Enhancing accessibility and reporting across key priority areas
As states prepare to implement these complex system changes, RSM and Microsoft stand ready to help agencies navigate the transition with confidence.
Get Started Today
Ready to modernize your case management system and ensure compliance with the CMS Access Rule? Contact us today to learn how RSM’s Case Management Accelerator can support your agency’s journey.
