RSMUS.comUsing the Notes functionality within Dynamic AX can be very helpful. Notes can be used to alert warehouse personnel to perform unique tasks, such as cutting a product to a specific size or assembling a product before it gets shipped. Additionally, customer-specific notes can be displayed on packing slips. This blog will cover how to set up and display notes for shipping documents.
Linking a Note to a Product
To link a specific note to a product, perform the following steps:
- Product information management > Common > Released Products
- Search for and select the product that requires a note
- Click on the Product tab > Attachments > Attachments button
- As a result, the Document Handling screen will display
- Click New
- Select Note
- Type in a description regarding the type of note that is being created
- Type in the specific note that will be displayed on all shipping documents
- Close out
Display Notes on Shipping Documents
Once all products have a note linked to a product, perform the following steps to allow the note description to be displayed on the shipping documents:
- Accounts Receivable > Setup > Forms > Form Setup
- Users have the ability to have the note print out on the picking list, packing slip and/or invoice documents
- Select All from the Include Document on Sheets drop down
- Select Note from the Include Documents of Type drop down
- Close out
Display Note on Sales Order Screen and Packing Slip
To view the notes that are connected to a product, perform the following:
- Create a sales order and add the product that contains the notes
- Select the product and click the paper/paperclip icon at the bottom of the sales order screen (as shown below)
- Once clicked, the Document Handling screen will display with details of the note that was created for that product
- Pick, pack and ship the sales order
- Depending upon the configuration of the “form setup,” the note will display
- See the example below
If you need support for Microsoft Dynamics AX, RSM can help. RSM’s Dynamics AX practice is a national team with resources across the United States. We offer access to Microsoft Certified Professionals with current Dynamics certifications in a broad range of functionalities. If you’d like to learn more about how we can help, contact our professional at erp@rsmus.com or call us at 855.437.7202.
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By: Jason Greto – Top ranking national Microsoft Dynamics AX partner
