Highlights from ServiceNow Knowledge 2023

By - June 14, 2023

RSM was proud to be a gold sponsor of ServiceNow’s Knowledge 2023 conference at The Venetian Las Vegas, May 16−18, 2023. It was a great opportunity to connect with over 13,000 attendees and vendors as well as share thought leadership and best practices during multiple speaking sessions over the course of the week. RSM’s Business Applications ServiceNow sales team and members of Human Centered Design, Risk Consulting, and Management Consulting participated to learn more about ServiceNow’s latest products and features, networked with other ServiceNow users, and heard from industry experts on best practices and innovative solutions.

Below are details on the speaking sessions with links to learn more about RSM’s services and offerings.

Turn ESG strategy into meaningful action

Trish Beltran, ESG Advisor, RSM US LLP joined a Think Big panel with industry leaders to discuss how to strategize, innovate, and thrive amongst changing dynamics in ESG. The team of experts shared industry insights, lessons learned, and guidance on how to avoid common pitfalls when implementing transformational ESG projects.

Human-centered design utilized to improve the ServiceNow experience

Joshua Benton from RSM’s human-centered design team discussed how RSM works with clients to identify and measure the audience’s needs in building superior ServiceNow workflows.

ESG integration with business strategy using ServiceNow

Trish Beltran and Alex Kotsopoulos, Partner, RSM considered the questions: how do companies make sustainability part of their corporate DNA? How do they fundamentally integrate sustainability into their strategy, operating model and investment decision-making processes? The session focused on learning how RSM’s Total Return on Investment (TROI) Planner powered by ServiceNow Strategic Portfolio Management (SPM) can help companies and executive teams identify and prioritize sustainability initiatives to improve overall ESG performance and financial/operational performance. Linking TROI to SPM can help companies turn sustainability ideas into sustainability projects.

Seizing opportunity in tumultuous times

RSM US’s economist Tuan Nguyen joined a Think Big panel session to discuss why staying the course on your digital transformation will pay dividends. The panel shared how embracing technology’s potential to unlock new opportunities and shield them from risk boosted growth during uncertain times.

For access to these sessions and many more please visit the ServiceNow Knowledge website.

For more information on RSM’s ServiceNow services and offerings please visit our website.

Receive Posts by Email

Subscribe and receive notifications of new posts by email.