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Revolutionizing Customer Support with Microsoft Copilot: A New Era for Service Teams
In today’s fast-paced world, customer expectations are higher than ever. Service representatives are grappling with mounting workloads, an increasing number...
Case Study: Modernizing Municipal Operations with a Unified Microsoft Platform Solution
Client Overview A city in Eastern Ontario, Canada, sought to modernize its back-office finance, supply chain, and human capital management...
RSM Takes Key Insights from ServiceNow Knowledge 2024
RSM US LLP was a proud sponsor of ServiceNow Knowledge 2024, held May 7-9 at The Venetian Las Vegas. The...
Upcoming NetSuite AI Enhancements
Oracle is prioritizing investment in Artificial Intelligence to improve functionality in upcoming NetSuite updates. The company plans to roll out...
Copilot for Microsoft 365 Community Series – Session #2
RSM is excited to present the second session in our community series on Copilot for Microsoft 365, the AI-powered assistant...
Copilot for Microsoft 365 Community Series
RSM would like to thank everyone who was able to join the first session of our new community series on...
AI Copilots: From R2-D2 to Jarvis, How AI Technology is Transforming Our Digital Assistants
Welcome to the cutting-edge world of AI copilots, the latest innovation reshaping our interaction with technology in the workplace. These...
2024 AI predictions
2023 was a landmark year that solidified generative AI’s place at the forefront of technological innovation. OpenAI, not one to...
Teams Premium Miniseries, Pt. 1: All About Your Meetings – Intelligent Recap
Microsoft recently introduced Teams Premium, an add-in for the popular communication tool, Teams. This new offering comes with a range...
Unlocking the Potential ROI of AI: A Physics Perspective
Technology has always been a catalyst for transformative growth, and today, Artificial Intelligence (AI) holds tremendous potential to reshape businesses. Like potential...
Happy 1st Birthday ChatGPT! RSM has moved quickly to accelerate clients’ AI use
RSM’s Rapid AI Deployment: A Year of Strategic Impact Across Industries In the fast-evolving landscape of Artificial Intelligence (AI), where,...
Microsoft Copilot Dashboard: A Copilot and Viva Collaboration
Microsoft has finally released Copilot to the general audience, and the AI train has been moving full speed ahead ever...
The Next Frontier in AI: From LLMs to ASI and the Role of Autonomous Agents in Business
The buzz around Artificial Super Intelligence (ASI), autonomous agents, and the impending arrival of GPT-5 signals a transformative period for...
Navigating the New Frontier of AI Safety and the White House’s Executive Order
Regulation of AI has been somewhat lax until now. In response to public and White House pressure, major AI companies...
Copilot for Microsoft 365 (M365): M365 Chat First Looks
“Captain’s log, Stardate 77302.3; Chat is now mainstream…” Chatting with a computer used to be science fiction… “Computer, engage.” But...
OpenAI’s DevDay Reveals a Future Shaped by Advanced AI: Unveiling GPT-4 Turbo and More
OpenAI, the innovative force behind ChatGPT, celebrated a significant milestone on November 6 by hosting its inaugural DevDay, headlined by...
The Magical Parrot
Demystifying the workings of large language models (LLMs) can be quite the conundrum. It’s all too easy to spiral into...
Copilot for Microsoft 365 – Outlook Email First Looks
Copilot for Microsoft 365 (M365) was released for enterprise customers on November 1, 2023. The scale of the Copilot for...
Are you ready for Microsoft Copilot?
Written in collaboration with Kaleb Dombeck Your everyday AI Companion Microsoft Copilot is designed to revolutionize how we work, offering...