RSMUS.comAuthor Archives for Chris Witham
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM — The Necessity for Software Training
All too many times, I have seen software implementation projects fail to gain User Adoption. There can be many reasons...
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM — Why is Project Management Important?
Have you ever seen a Work Plan or SOW for a Microsoft Dynamics CRM implementation, and there were line items...
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM as XRM
We have all come to know and love Microsoft Dynamics CRM as one of the leaders in the CRM Market. ...
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM Configuration – Basic Tips Part 3
This is the last part in the Microsoft Dynamics CRM configuration series. The topics covered here go a little deeper…perhaps...
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM Configuration – Basic Tips Part 2
This is the second part of a 3 part series. We are discussing some tips and best practices when it...
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM Configuration – Basic Tips Part 1
As you begin to dive into Microsoft Dynamics CRM configuration, it is helpful to follow a few standards, best practices...
Dynamics 365 Customer Engagement, Microsoft
Why health and human services agencies are turning to Microsoft Dynamics CRM for case management
In the Health and Human Services (HHS) industry, there are many investments being made in technology, software and business process...
Dynamics 365 Customer Engagement, Microsoft
What to consider when migrating data to Microsoft Dynamics CRM
When you begin a Microsoft Dynamics CRM Specialists, there is one very important question you need to ask yourself very...
Dynamics 365 Customer Engagement, Microsoft
What is Microsoft Dynamics CRM’s Service Activity
Microsoft Dynamics CRM has quite a few “out of the box” activities that can be leveraged, i.e. Phone Call, Task,...
Dynamics 365 Customer Engagement, Microsoft
Team Foundation Server for Microsoft Dynamics CRM
In Microsoft Dynamics CRM, there is a great tool that is extremely powerful and highly underutilized – Microsoft’s Team Foundation...