Author Archives for Chris Witham

Microsoft Dynamics CRM — The Necessity for Software Training

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Microsoft Dynamics CRM — The Necessity for Software Training

- January 15, 2017

All too many times, I have seen software implementation projects fail to gain User Adoption.  There can be many reasons...

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Microsoft Dynamics CRM — Why is Project Management Important?

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Microsoft Dynamics CRM — Why is Project Management Important?

- January 15, 2017

Have you ever seen a Work Plan or SOW for a Microsoft Dynamics CRM implementation, and there were line items...

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Microsoft Dynamics CRM as XRM

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Microsoft Dynamics CRM as XRM

- January 15, 2017

We have all come to know and love Microsoft Dynamics CRM as one of the leaders in the CRM Market. ...

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Microsoft Dynamics CRM Configuration – Basic Tips Part 3

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Microsoft Dynamics CRM Configuration – Basic Tips Part 3

- October 21, 2016

This is the last part in the Microsoft Dynamics CRM configuration series. The topics covered here go a little deeper…perhaps...

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Microsoft Dynamics CRM Configuration – Basic Tips Part 2

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Microsoft Dynamics CRM Configuration – Basic Tips Part 2

- October 20, 2016

This is the second part of a 3 part series. We are discussing some tips and best practices when it...

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Microsoft Dynamics CRM Configuration – Basic Tips Part 1

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Microsoft Dynamics CRM Configuration – Basic Tips Part 1

- October 10, 2016

As you begin to dive into Microsoft Dynamics CRM configuration, it is helpful to follow a few standards, best practices...

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Why health and human services agencies are turning to Microsoft Dynamics CRM for case management

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Why health and human services agencies are turning to Microsoft Dynamics CRM for case management

- October 22, 2015

In the Health and Human Services (HHS) industry, there are many investments being made in technology, software and business process...

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What to consider when migrating data to Microsoft Dynamics CRM

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What to consider when migrating data to Microsoft Dynamics CRM

- April 30, 2015

When you begin a Microsoft Dynamics CRM Specialists, there is one very important question you need to ask yourself very...

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What is Microsoft Dynamics CRM’s Service Activity

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What is Microsoft Dynamics CRM’s Service Activity

- April 24, 2015

Microsoft Dynamics CRM has quite a few “out of the box” activities that can be leveraged, i.e. Phone Call, Task,...

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Team Foundation Server for Microsoft Dynamics CRM

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Team Foundation Server for Microsoft Dynamics CRM

- April 16, 2015

In Microsoft Dynamics CRM, there is a great tool that is extremely powerful and highly underutilized – Microsoft’s Team Foundation...

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