Author Archives for Doug Miller

Stay Ahead of the Curve with RSM Device Management
In the U.S. alone, smartphone users will reach 271 million by 2022 and the number of tablet users is forecast...

Performance is key for your new technology implementation
The fastest way to lose end user support of a new technology implementation is to see system crippling slowness, making...

IT support needs – what’s best for your organization?
IT support and its role in modern companies is often a topic that tends to leave an organization’s decision maker in a tight spot....

Welcome to the era of “Good Enough” IT
Over the last few years I have seen a really disturbing trend with my clients – they make purchases based...

High Availability and Disaster Recovery: is your plan aligned to your needs?
Disaster Recovery, Backups, and High Availability are terms that are thrown around in reference to a business’s ability to recover...

Microsoft Cloud Platform Roadmap
I have been working with Microsoft for the largest portion of my career; be it as a customer, a partner,...

Business Continuity and Disaster Recovery: Understanding RTO and RPO
Lately, I have had several conversations with customers regarding Business Continuity and Disaster Recovery (BC/DR). I am finding that, in...