Author Archives for Hien Tieu
Microsoft Dynamics 365 On-Premises is Released
Those eagerly waiting to try out Microsoft Dynamics 365 on-premises can now download the update from Microsoft and play with...
Field Service UI & Functionality Enhanced for Microsoft Dynamics 365
Field Service for Microsoft Dynamics 365 is scheduled to be released on Tuesday, November 29, 2016. Below are the new...
Microsoft Dynamics 365 Online: The New Hub for ERP and CRM
Microsoft Dynamics 365 Online was released Tuesday, Nov 1, 2016, and is packed with plenty of new features, functionalities and...
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM 2016 Online – How to remove “Promote to Admin” hidden security role?
With the recent Spring update to Microsoft Dynamics CRM 2016 Online, we have a new functionality called “Promote to Admin”...
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM 2016 feature: Case management just got better
With the released of Microsoft Dynamics CRM 2016, one of the key features is enhancing the customer experience for organizations....
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM 2016 new signature control feature for phones and tablets
With the release of Microsoft Dynamics CRM 2016, there is a bundle of new features for administrators and developers out-the-box....
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM 2015 Update 0.2 benefits on-premise users
Microsoft Dynamics CRM 2015 update 0.2 is released for on-premises customer. This update contains mostly hotfixes and support functionality. Changes...
Dynamics 365 Customer Engagement, Microsoft
Are you prepared for Microsoft Dynamics CRM 2016 upgrade?
Microsoft Dynamics CRM 2016 is released, you can read more about the new features and capabilities in this What’s new...
Dynamics 365 Customer Engagement, Microsoft
What’s added in Microsoft Dynamics CRM 2015 Update 1 for online and on-premises users?
In a perfect world, we all want Microsoft Dynamics CRM 2015 Online updates to match Dynamics CRM 2015 on-premises in...
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM 2015’s new mobile app for smartphones
Two years ago, I wrote a blog about using Microsoft Dynamics CRM 2013 mobile client on tablets, The Future of...