Author Archives for Katelynn Arnold

About Katelynn Arnold
Katelynn Arnold serves as Pre-Sales Engineer at RSM US LLP. By focusing on pre-sales support, business process analysis, and software demonstrations, Katelynn enables teams to identify and implement tools that address their unique challenges. Katelynn's expertise spans areas such as customer engagement and business process optimization. Committed to client success, Katelynn facilitates problem solving and delivers insights that promote efficiency and innovation.

What is a work order?
A work order is a request for a technician to be scheduled to complete a task or a job. The...

Dynamics 365 Customer Engagement, Microsoft
Additional Color Coding in Dynamics 365 Field Service Schedule Board using Emoji’s
Have you ever needed additional color-coding functionality in Dynamics 365 for Field Service other than system status and priority color-coding?...

Dynamics 365 Customer Engagement
Transitioning to Unified Interface
Using an existing environment to validate your legacy web client app with the Unified Interface This blog shows you how...