Author Archives for Nancy Hogan

Microsoft Dynamics GP Refunds Made Easy

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Microsoft Dynamics GP Refunds Made Easy

- December 20, 2017

There’s no need to struggle with processing customer refunds anymore.  Microsoft Dynamics GP includes a module called Refunds that is...

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In-Transit Inventory Transfers Locked

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In-Transit Inventory Transfers Locked

- December 19, 2017

Have you ever had to modify or delete an In-Transit Inventory record that was locked in the editing status or...

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Transitioning from Customer Support Representative to Customer Advocate/First Choice Advisor Part II

Transitioning from Customer Support Representative to Customer Advocate/First Choice Advisor Part II

- October 6, 2017

It’s not enough to get your support team to shift from a mindset of Customer Representative to Customer Advocate/Advisor; you...

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Transitioning from Customer Support Representative to Customer Advocate/First Choice Advisor Part I

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Transitioning from Customer Support Representative to Customer Advocate/First Choice Advisor Part I

- October 5, 2017

Those of us who are Microsoft Dynamics GP support professionals know all too well the pressure to take as many...

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10 Things Microsoft Dynamics GP Users Should Know About SmartLists

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10 Things Microsoft Dynamics GP Users Should Know About SmartLists

- September 21, 2017

Whether you’re new to Microsoft Dynamics GP or have been using the program for a while, you may have found...

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Microsoft Dynamics GP 2013: Fixed Asset Depreciation Reports

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Microsoft Dynamics GP 2013: Fixed Asset Depreciation Reports

- April 3, 2017

With the release of Microsoft Dynamics GP 2013, Microsoft introduced many new enhancements to the Fixed Asset module.  One of...

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Mass Update GL Account Segments in Microsoft Dynamics GP

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Mass Update GL Account Segments in Microsoft Dynamics GP

- January 6, 2017

Chances are when you began using Microsoft Dynamics GP and loaded the chart of accounts, you may not have thought...

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Troubleshooting Data Sync Issues Management Reporter and Dynamics GP

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Troubleshooting Data Sync Issues Management Reporter and Dynamics GP

- November 1, 2016

You’ve just closed the month or year for one or more of your entities in Dynamics GP and you’re now...

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Understanding Microsoft Dynamics GP module integration :  Best practices for posting setups

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Understanding Microsoft Dynamics GP module integration : Best practices for posting setups

- November 13, 2015

Navigating through the posting process in Microsoft Dynamics GP can be challenging if you do not understand how the system...

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Tech Support Alert: U.S. Payroll Round 4 tax tables have released – North Dakota

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Tech Support Alert: U.S. Payroll Round 4 tax tables have released – North Dakota

- July 13, 2015

Microsoft announces the following important releases: Dynamics GP U.S. Payroll March 2015 Hot Fix Dynamics GP U.S. Tax Update Round...

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