Author Archives for Nancy Hogan
![Dynamics GP Technical Support Alert, Word Template and eOne SmartConnect Errors](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/all/it-infrastructure_cybersecurity_blue.png)
Dynamics GP Technical Support Alert, Word Template and eOne SmartConnect Errors
Many of our clients have recently reported receiving errors in Dynamics GP & eOne’s SmartConnect related to a recent Microsoft...
![RSM’s National Dynamics GP Support Moves to World-Class Service Now Platform](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/all/it-infrastructure_employee-portal_grey.png)
RSM’s National Dynamics GP Support Moves to World-Class Service Now Platform
Are you experiencing delays getting support from your Dynamics GP solution partner? If so, wait no longer. RSM’s National Dynamics...
![Learning the Microsoft Dynamics GP Table Structure](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/all/netsuite_drop-downs_blue.png)
Learning the Microsoft Dynamics GP Table Structure
Whether you are the IT person, a GP power user, or both and tasked with extracting/importing data into or from...
![Microsoft Dynamics GP Security Access Processing POP Returns](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/all/it-infrastructure_cybersecurity_blue.png)
Microsoft Dynamics GP Security Access Processing POP Returns
After years of working with Dynamics GP, I recently encountered one of those unusual security settings that made no sense....
![Top 4 Management Reporter Issues](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/all/it-infrastructure_groups-teams_green.png)
Top 4 Management Reporter Issues
I have been working with Management Reporter (MR) for over 10 years and understand the frustration many of our customers...
![Dynamics GP Error – “You don’t have security privileges to open this window error message. Contact your system administrator.”](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/all/it-infrastructure_cybersecurity_grey.png)
Dynamics GP Error – “You don’t have security privileges to open this window error message. Contact your system administrator.”
How often does one of your GP users receive a permissions error when trying to access a specific window in...
![Unknown Dictionary Error in Dynamics GP](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/all/netsuite_configuration_blue.png)
Unknown Dictionary Error in Dynamics GP
One of the most common errors we receive on our help desk is the “Unknown Dictionary” error, usually occurring when...
![Microsoft Dynamics GP – SmartList Displays SOP Returns as Negative Numbers](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/all/data-analytics_grey.png)
Microsoft Dynamics GP – SmartList Displays SOP Returns as Negative Numbers
Recently I have had a few inquiries about how SmartList displays and exports SOP return documents. Have you ever noticed...
![Improving the customer experience on the Help Desk Performance Management: Part I – Service Level Agreements](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/all/crm_forms_green.png)
Improving the customer experience on the Help Desk Performance Management: Part I – Service Level Agreements
Measuring the performance of your firm’s help desk is an integral part of understanding your client’s needs. In fact, in...
![Dynamics GP – 7 Things You Should Know About the Reports Dictionary](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/all/it-infrastructure_employee-portal_blue.png)
Dynamics GP – 7 Things You Should Know About the Reports Dictionary
After many years of consulting and supporting Microsoft Dynamics GP, many customers still rely heavily on their Dynamics GP modified...