RSMUS.comThis ChatGPT tip sheet offers a quick reference to essential commands, shortcuts and methodologies, allowing users ranging from novice to expert to leverage the power of ChatGPT with ease and precision.
Key terms and definitions
- OpenAI: The organization that developed ChatGPT
- ChatGPT: Artificial intelligence (AI) chatbot that generates human-like text
- Generative AI: AI that creates new content based on learned patterns
- AI models: Programs that learn from data to make predictions
- Large language models (LLMs): AI that processes and generates human-like text
- Prompts: Phrases or instruction (inputs) sent to ChatGPT
- Prompt engineering: Strategy to optimize ChatGPT inputs
- Microsoft Co-Pilot: AI assistant for Microsoft 365
10 common use cases for ChatGPT
- Customer support: Responding to queries
- Content creation: Producing creative text
- Language translation: Translating text
- Educational support: Offering interactive lessons
- Virtual assistant: Scheduling and Q&A
- Code writing: Assisting in programming
- Chatbots: Interacting with users
- Game design: Building game narratives
- Knowledge base: Answering questions
- Creative writing aid: Supporting writers
Prompt examples
- System instruction: “You are an assistant who speaks like Shakespeare. Provide a response to ‘How are you doing today?'”
- Specific context: “In the context of finance, explain the term ‘dividend.'”
- Asking for pros and cons: “What are the pros and cons of using solar energy as a renewable resource?”
- Narrowing down: “Limit your response to two sentences: What is the capital of Japan?”
- Role-play interaction: “You are a restaurant critic. Write a review of a fictional restaurant called ‘Taste of Heaven.'”
- Completing a sentence: “Finish this sentence: ‘Innovation is important because…'”
- Opinions vs. facts: “What is your opinion on the impact of social media on society? Provide both positive and negative aspects.”
- Comparing and contrasting: “Compare and contrast the main characters of ‘Harry Potter’ and ‘Lord of the Rings.'”
- Request for personal experience: “Share a personal experience where you overcame a challenge in your life.”
- Conditional prompt: “If you were planning a trip to Paris, what are the top three places you would visit and why?”
Prompt frameworks
When interacting with ChatGPT, it’s crucial to provide a clear and well-structured prompt in generating meaningful and useful responses.
- RTF (role, task, format)
- CTF (context, task, format)
- RASCEF (role, action, steps, context, examples, format)
Two methods for prompting:
- Megaprompts: Write one big message that contains all of the above (i.e., ask for a full press release)
- Prompt chaining: Break down the tasks into smaller steps (i.e., start by asking for a blog post idea, then an outline, then the content)
Tones
ChatGPT can adapt its tone based on the context and prompt it receives.
“Tone: [x]” or “Write using a [x] tone”
- Authoritative: Expresses confidence and knowledge
- Empathetic: Shows understanding and compassion
- Creative: Uses imagination in outputs
- Neutral: Avoids bias, personal opinions, or judgments
- Persuasive: Influences opinions or convinces
- Enthusiastic: Demonstrates excitement and positivity
- Formal: Uses professional language for official contexts
- Informative: Provides factual and detailed information
- Friendly: Has a warm and approachable tone
- Professional: Uses a serious tone for formal interactions
- Casual: Uses relaxed and informal language
Responsible use and miscellaneous tips
- Avoid bias: Use diverse, representative training data
- Fact check: Confirm ChatGPT’s responses for accuracy
- Disclose AI usage: Inform users they’re interacting with AI
- Set expectations: Clarify ChatGPT’s capabilities and limitations
- Prevent harmful content: Don’t use ChatGPT for harmful or offensive content
- Maintain privacy: Don’t share sensitive personal information while interacting
- Tabular format option: Ask ChatGPT to output response in a table
- Copy and paste text: Simplify something you don’t understand, or summarize
- Output style: Ask ChatGPT to output the response in the style of your favorite author or company
Additional resources
10 popular ChatGPT plug-ins
- Zapier: Automates workflow
- Kayak: Provides travel information
- AskYourPDF: Pulls data out of PDFs
- Link Reader: Searches the web
- Open Table: Makes reservations
- Prompt Perfect: Helps to ask the right questions
- VoxScript: Searches through YouTube
- Wolfram: Provides the best answers for math, science and finance
- There’s An AI For That: Finds useful AI programs
- What to Watch: Finds streaming shows
Prompt resources
Are you ready to accelerate your exploration of emerging AI technologies?
RSM can help your organization start your GPT journey with our GPT Foundation Starter Kit. Contact Diego Rosenfeld to learn more about this exciting four-week workshop.
Download our ChatGPT tip sheet as a pdf
Diego Rosenfeld
Diego Rosenfeld is a principal in RSM’s Boston office, serving as the national go-to-market leader for managed IT services (MITS) and a member of the RSM managed technology services leadership team. As go-to-market leader, Diego oversees MITS product strategy and regional and market-based client engagement teams. He works hand in hand with RSM industry teams to develop managed services that integrate our rich capabilities into scalable, industry-relevant offerings.