Below is a recent article on win for Microsoft Dynamics CRM over Salesforce and Oracle. In my world, this is becoming more common.
Some of the key considerations for choosing Microsoft Dynamics CRM:
- User adoption – it looks and feels like Microsoft Outlook
- 360-degree view of customer – allows for access, share and use of information across departments
- Better collaboration – integrations to Microsoft SharePoint provides management of events, projects and customers from one application
To learn more about our experience with this growing trend, read our white paper, Pros and cons of migrating to Microsoft Dynamics CRM from Salesforce.com
By: Bill Caldwell – Colorado Microsoft Dynamics CRM partner