RSMUS.comWhat a week! The week of Microsoft Dynamics Convergence was filled with so much information to gather, absorb, retain and disseminate. Each of the sessions provided some great tips, advice or future information about where the many Microsoft Dynamics products are headed. It was a great opportunity to sit and learn from the experts themselves that spend every day making the product a better and a more user friendly product. They strive to make the products intuitive for all users thereby allowing the users to do their job and not worry about the technology they are using.
The expo hosted some amazing ISV add-on products for Microsoft Dyanmcis and allowed our partners to showcase their products to further extend the Microsoft Dynamics products. Seeing so many companies investing in making the already great Microsoft Dynamics products even better, was encouraging as a consultant. Getting the chance to be exposed to so many different products at the same time allowed me to see where we can continue to add value to existing and future clients. It was great getting the opportunity to sit down with Silverpop for Marketing Automation, InsideView for Sales Intelligence and WalkMe for Online Experience – just to name a few.
With regards to Microsoft Dynamics CRM, users got updates on the many new releases that are part of the Microsoft Dynamics CRM 2013 Roadmap. Microsoft Dynamics CRM rolled a native application for mobile devices for Dynamics CRM 2013 that far exceeds what was previously available out of the box. Clients using Microsoft Dynamics CRM online have been upgraded and now immediately have access to use the mobile clients for Windows, iOS 6, and Android.
As a part of the experienced and growing team at McGladrey, I am not only looking forward to the chance to share my excitement and knowledge with my clients but to share with the rest of the RSM Microsoft Dynamics team so they can continue to deliver the best service to their clients as well.
One key take away is that the Microsoft Dynamics community is thriving today. You will find many articles and blogs from MVPs, experts and consultants sharing their varied and wide range of expertise for free. The dynamicscrmpros.com blog is an example of such a spot that you can take advantage of what is being learned by McGladrey. We strive to deliver the best customer experience and want to share what we are learning with the rest of the Microsoft Dynamics community.
If you are considering an upgrade to Microsoft Dynamics 2013, make sure that you are reaching out to your Microsoft Dynamics CRM partner to help you to take advantage of the new features or consider reading our articles on the new release of Microsoft Dynamics CRM 2013.
By: Seth Bacon – Colorado Microsoft Dynamics CRM partner
Seth Bacon
As one of RSM’s Consumer Products industry senior analysts, Seth's job is to understand, forecast and communicate economic, business and technology trends shaping the businesses we serve. Seth has more than 10 years of experience serving clients across the country by providing industry- specific insights and thought leadership focused on digital transformation. Seth works with a variety of clients in the consumer products industry helping them focus on acquiring and retaining customers through data driven insight. Seth's primary focus is on architecting and delivering technology that is intuitive using relevant, real-time information so that individuals can make informed and data driven decisions. Seth consistently works with clients to deliver processes and technology improvements that assist in their technology journey. Seth also helps companies with user adoption through organizational change management and through hands-on training.