RSMUS.comArticles by Chais McCrae
About Chais McCrae
Chais McRae is a Director at RSM, bringing deep expertise in accounting and consulting services with a strong focus on ServiceNow. His career reflects broad and versatile experience in ServiceNow consulting, specializing in the design, implementation, and automation of enterprise business workflows.
What ServiceNow’s CPQ Early Adopter Program Has Taught Me So Far
ServiceNow’s move into CPQ isn’t about competing with traditional quoting tools—it’s about connecting the entire lifecycle from quote to delivery. Drawing from early adopter experience, this article explores how ServiceNow uses workflow and Order Management to bridge the gap between sales and execution. The result is a more connected, action-driven approach to enterprise operations.