Case Study: Non-Profit Organization Selects Microsoft Dynamics CRM as Tool for Grant Management

By - July 24, 2012

The Arc of Dauphin and Lebanon Counties (The Arc) is a non-profit, membership organization serving approximately 800 members using a grant software system to manage donations.  Additionally, the organization manage this data using paper, an old FoxPro database, Microsoft Excel and Microsoft Access, none of which was integrated across the organization.

Microsoft Dynamics CRM was chosen as their tool for grants management because it would improve productivity and offer better services to their members without any staff changes.

Given the great success of the first phase of this project, more uses for the Dynamics CRM systems were implemented into the other departments.


  • Centralized database
  • Improved access to information helped grant application approvals process
  • Improved services responses from reactive to proactive

Learn more about this success, non-profit selects Microsoft Dynamics CRM for grants management.

Non-profit organizations using Dynamics CRM are also eligible for special pricing.  Contact our professionals to learn more or request a free 30 day trial of Microsoft Dynamics CRM.  Our professionals can be reached at 855.437.7202 or via email at

By: Kathy Davidson, RSM – Top Ranking National Microsoft Dynamics CRM Partner

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