RSMUS.comAuthor Archives for Andy Yang
The Importance of Designing and Building a Robust Quote-to-Cash Process
The quote-to-cash (QTC) process encompasses everything from generating the initial quote to receiving payment (similarly, lead-to-cash (LTC) represents a larger...
Key Features and Benefits of Salesforce Field Service
Salesforce Field Service is a key application in the Salesforce platform that helps organizations modernize their field operations. For companies...
Breaking down the Benefits of Salesforce Field Service Management
Salesforce offers customers a platform to improve their field service operations and automate and optimize processes for their field services...
Field Service Management Software Can Transform Your Field Operations
Field operations involve hard physical costs – trucks, fuel, parts, tools, labor. Coupled with constraints such as customer access and...
Common Customer Portal Functionality with Salesforce
Customers for B2B companies expect to be able to do self-service transactions at any time. Whether it is finding more...
Common Portal Functionality for Driving Partner Success
Very few companies stand completely alone in their quest to grow. That is why most companies build partner networks and...
NetSuite Cloud ERP, Salesforce, Technology
NetSuite and Salesforce: Quick wins for CRM and ERP integration
Customer Relationship Management (CRM) software encompasses a wide range of business capabilities from marketing automation to sales management to quoting...
Optimizing Quote-To-Cash (QTC) For Evolving Landscape of Customer Sales Channels
LastPass is one of the leaders in the security industry, particularly in password management. LastPass is in the process of being...
Crossfit goes global in digital transformation project for customer experience
Crossfit is one the most recognizable brands in fitness. With growth to over 5 million athletes and over 14,000 locations...