RSMUS.comAuthor Archives for Mike Nafziger
Dynamics 365 Customer Engagement, Microsoft
Lower TCO, increased functionality prompting migration from Salesforce.com to Microsoft Dynamics CRM
We are seeing a growing trend of organizations migrating from Salesforce.com to Microsoft Dynamics CRM for their customer relationship management...
Dynamics 365 Customer Engagement, Microsoft
How to increase the use of Microsoft Dynamics CRM in your sales organization
A common problem that confronts users of Microsoft Dynamics CRM, or any other CRM application, is convincing sales people to...
Dynamics 365 Customer Engagement
4 Things to Consider When Getting Started with Social CRM
Social CRM has become a buzzword that many organizations struggle to understand. Is it CRM? Is it a technology? Is...
Dynamics 365 Customer Engagement, Microsoft
Marketing Automation Really Extends your Microsoft Dynamics CRM Investment
I am surprised how many Microsoft Dynamics CRM customers don’t use any marketing automation software. When our clients see how...
Dynamics 365 Customer Engagement, Microsoft
Extend your Microsoft Dynamics CRM solution with RSM Accelerators
Accelerators are packaged configurations built for a particular function or an industry. They are designed to get organizations up and...