Author Archives for Mike Nafziger
![Lower TCO, increased functionality prompting migration from Salesforce.com to Microsoft Dynamics CRM](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/dynamics/data-analytics_grey.png)
Dynamics 365 Customer Engagement, Microsoft
Lower TCO, increased functionality prompting migration from Salesforce.com to Microsoft Dynamics CRM
We are seeing a growing trend of organizations migrating from Salesforce.com to Microsoft Dynamics CRM for their customer relationship management...
![How to increase the use of Microsoft Dynamics CRM in your sales organization](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/dynamics/data-analytics_grey.png)
Dynamics 365 Customer Engagement, Microsoft
How to increase the use of Microsoft Dynamics CRM in your sales organization
A common problem that confronts users of Microsoft Dynamics CRM, or any other CRM application, is convincing sales people to...
![4 Things to Consider When Getting Started with Social CRM](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/crm/crm_forms_green.png)
Dynamics 365 Customer Engagement
4 Things to Consider When Getting Started with Social CRM
Social CRM has become a buzzword that many organizations struggle to understand. Is it CRM? Is it a technology? Is...
![Marketing Automation Really Extends your Microsoft Dynamics CRM Investment](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/dynamics/DEFAULT_erp_digital-transformation-intelligence_green.png)
Dynamics 365 Customer Engagement, Microsoft
Marketing Automation Really Extends your Microsoft Dynamics CRM Investment
I am surprised how many Microsoft Dynamics CRM customers don’t use any marketing automation software. When our clients see how...
![Extend your Microsoft Dynamics CRM solution with RSM Accelerators](https://technologyblog.wpenginepowered.com/wp-content/uploads/featured-images/dynamics/BI-paperwork-data_blue.png)
Dynamics 365 Customer Engagement, Microsoft
Extend your Microsoft Dynamics CRM solution with RSM Accelerators
Accelerators are packaged configurations built for a particular function or an industry. They are designed to get organizations up and...