Author Archives for Mike Nafziger

Lower TCO, increased functionality prompting migration from Salesforce.com to Microsoft Dynamics CRM

, ,

Lower TCO, increased functionality prompting migration from Salesforce.com to Microsoft Dynamics CRM

- March 19, 2013

We are seeing a growing trend of organizations migrating from Salesforce.com to Microsoft Dynamics CRM for their customer relationship management...

Read More

How to increase the use of Microsoft Dynamics CRM in your sales organization

, ,

How to increase the use of Microsoft Dynamics CRM in your sales organization

- February 27, 2013

A common problem that confronts users of Microsoft Dynamics CRM, or any other CRM application, is convincing sales people to...

Read More

4 Things to Consider When Getting Started with Social CRM

4 Things to Consider When Getting Started with Social CRM

- February 18, 2013

Social CRM has become a buzzword that many organizations struggle to understand.  Is it CRM?  Is it a technology?  Is...

Read More

Marketing Automation Really Extends your Microsoft Dynamics CRM Investment

, ,

Marketing Automation Really Extends your Microsoft Dynamics CRM Investment

- August 20, 2012

I am surprised how many Microsoft Dynamics CRM customers don’t use any marketing automation software.  When our clients see how...

Read More

Extend your Microsoft Dynamics CRM solution with RSM Accelerators

, ,

Extend your Microsoft Dynamics CRM solution with RSM Accelerators

- June 12, 2012

Accelerators are packaged configurations built for a particular function or an industry.  They are designed to get organizations up and...

Read More

Receive Posts by Email

Subscribe to the RSM Technology blog and receive notifications of new posts by email.