Author Archives for RSM Staff
Avoid multiple data entries using SharePoint
I talk with clients all the time regarding the inefficiencies of re-work across the organization. Duplicate data entry is typically...
NetSuite takes QuickBooks customers to the Cloud
IN THE BEGINNING After working within an implementation team for NetSuite’s Cloud ERP Software, I have become surprisingly familiar with QuickBooks....
#1 Tip for year-end close in Microsoft Dynamics GP General Ledger – proper account types
Of course creating a backup before you close the general ledger is very important, but the most common issue that...
Dynamics 365 Customer Engagement, Microsoft
What is xRM? Out of the box thinking for Microsoft Dynamics CRM
The technical world is full of acronyms, many of which we lose track of the actual words the letters represent....
Protect business data with Microsoft Azure RMS (Rights Management Services)
Protect your business and don’t make the news for the wrong reasons We’ve all seen the stories about security breaches...
What is BI360 Reporting? | Business Intelligence Reporting Made Easy
BI360 Reporting tool is an Excel-based report writer that can connect directly to your Dynamics ERP or CRM system, and...
Monitoring – or why Monday mornings give System Admins anxiety – Part 1
Imagine you’re a System Administrator for an organization that typically starts business at 8AM on Mondays. Saturday night you spent...
Business Continuity and Disaster Recovery: Understanding RTO and RPO
Lately, I have had several conversations with customers regarding Business Continuity and Disaster Recovery (BC/DR). I am finding that, in...
Dynamics 365 Customer Engagement, Microsoft
The Importance of Training: Part 3 – end-user training and evaluation for Dynamics CRM
Continuing on the topics introduced in my previous article titled “The Importance of a Training Plan: Your Implementation Depends On...
Dynamics 365 Customer Engagement, Microsoft
Killer app for dialogs – Extend customer addresses in Microsoft Dynamics CRM without code
The address (AKA customer address) entity is an important entity in Microsoft Dynamics CRM. However, one major frustration is that...