Author Archives for RSM Staff

Avoid multiple data entries using SharePoint

Avoid multiple data entries using SharePoint

- January 20, 2015

I talk with clients all the time regarding the inefficiencies of re-work across the organization. Duplicate data entry is typically...

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NetSuite takes QuickBooks customers to the Cloud

NetSuite takes QuickBooks customers to the Cloud

- January 19, 2015

IN THE BEGINNING After working within an implementation team for NetSuite’s Cloud ERP Software, I have become surprisingly familiar with QuickBooks....

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#1 Tip for year-end close in Microsoft Dynamics GP General Ledger – proper account types

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#1 Tip for year-end close in Microsoft Dynamics GP General Ledger – proper account types

- January 16, 2015

Of course creating a backup before you close the general ledger is very important, but the most common issue that...

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What is xRM? Out of the box thinking for Microsoft Dynamics CRM

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What is xRM? Out of the box thinking for Microsoft Dynamics CRM

- January 15, 2015

The technical world is full of acronyms, many of which we lose track of the actual words the letters represent....

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Protect business data with Microsoft Azure RMS (Rights Management Services)

Protect business data with Microsoft Azure RMS (Rights Management Services)

- January 15, 2015

Protect your business and don’t make the news for the wrong reasons We’ve all seen the stories about security breaches...

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What is BI360 Reporting? | Business Intelligence Reporting Made Easy

What is BI360 Reporting? | Business Intelligence Reporting Made Easy

- January 14, 2015

BI360 Reporting tool is an Excel-based report writer that can connect directly to your Dynamics ERP or CRM system, and...

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Monitoring – or why Monday mornings give System Admins anxiety – Part 1

Monitoring – or why Monday mornings give System Admins anxiety – Part 1

- January 9, 2015

Imagine you’re a System Administrator for an organization that typically starts business at 8AM on Mondays. Saturday night you spent...

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Business Continuity and Disaster Recovery: Understanding RTO and RPO

Business Continuity and Disaster Recovery: Understanding RTO and RPO

- December 23, 2014

Lately, I have had several conversations with customers regarding Business Continuity and Disaster Recovery (BC/DR).   I am finding that, in...

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The Importance of Training: Part 3 – end-user training and evaluation for Dynamics CRM

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The Importance of Training: Part 3 – end-user training and evaluation for Dynamics CRM

- December 19, 2014

Continuing on the topics introduced in my previous article titled “The Importance of a Training Plan: Your Implementation Depends On...

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Killer app for dialogs – Extend customer addresses in Microsoft Dynamics CRM without code

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Killer app for dialogs – Extend customer addresses in Microsoft Dynamics CRM without code

- December 19, 2014

The address (AKA customer address) entity is an important entity in Microsoft Dynamics CRM.  However, one major frustration is that...

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