Author Archives for Hien Tieu
Dynamics 365 Customer Engagement, Microsoft
Six questions to ask yourself when determining the right time to upgrade your Microsoft Dynamics CRM system
This is a question that our clients often ask us when there is new version of Microsoft Dynamics CRM is...
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM 2015 Spring update released — first impression
Microsoft Dynamics CRM 2015 major Spring update has been officially released for Dynamics CRM Online. After experiencing the new changes,...
Dynamics 365 Customer Engagement, Microsoft
New Advanced Find filter criteria “Under” and “Not Under” in Microsoft Dynamics CRM 2015
Microsoft Dynamics CRM 2015 is shaping to be a much better upgrade than its previous predecessors. Along with some new...
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM 2015: An upgrade with more conveniences
Microsoft Dynamics CRM 2015 has been officially released for online and on-premises customers. After playing around with the new version,...
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM 2015 new functionality: How to do aggregate and calculate rollup data
Microsoft Dynamics CRM 2015 was released for online and on-premise on December 1, 2014, and out-the-box, it has some neat...
Dynamics 365 Customer Engagement, Microsoft
Open Dialog Process in Microsoft Dynamics CRM 2013 using JavaScript
For those of us who are familiar with calling Dialog process through custom JavaScript in Microsoft Dynamics CRM 2011, you...
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM 2013 Rollup 1 for Service Pack 1 released
Microsoft has released Update Rollup 1 for Service Pack 1 for Microsoft Dynamics CRM 2013. In my previous blog post,...
Dynamics 365 Customer Engagement, Microsoft
Microsoft Dynamics CRM 2013 “Data Encryption Feature Isn’t Activated” error when moving database from online to on-premise environment
We recently migrated a Microsoft Dynamics CRM 2013 online database down to an on-premise environment and stumbled upon an error when...
Dynamics 365 Customer Engagement, Microsoft
eXtremeCRM 2014: Looking beyond Microsoft Dynamics CRM 2015
At the closing of eXtremeCRM 2014, Microsoft Dynamics CRM group product manager Venkat Sathyamurthy discussed the vision of Microsoft Dynamics CRM...
Dynamics 365 Customer Engagement, Microsoft
eXtremeCRM 2014 and What to Expect for Microsoft Dynamics CRM 2015
After three days of eXtremeCRM 2014, Microsoft has left many high expectations for the future of Microsoft Dynamics CRM. While...